Refund policy

We offer STORE CREDIT ONLY within 10 days of receiving the merchandise.

Process exchanges by emailing info@strawberrymilkmob.com with subject line "EXCHANGE" 

PLEASE INCLUDE

1. order number

2. name on order

3. products you want to exchange including size and style

 

Merchandise returned must be unused, folded neatly in original packaging, safety liners / tags intact, no signs of wear or wash.

Please no lotion, body oil, or makeup stains. Merchandise must be in the original condition you received. We reserve the right to refuse any merchandise sent back to us that do not follow these guidelines.

The customer is responsible for all return shipping charges however the store credit will include shipping.

Please allow up to one week for us to process these requests and please send return packages using a tracked shipping method.

We are not responsible for lost or stolen return packages.